Contact information
Contact Us Today!
Our CITYSPORTS® Customer Care Team is here to support you — helping you stay active, wherever life takes you. We’re available Monday to Friday, 9 AM – 5 PM (CET).
We’re truly grateful to be part of your home fitness across Europe. We do our best to respond to all inquiries within 24 hours on working days — please remember to check your Inbox and Spam folder in case our reply lands there.
📨 How to Reach Us
Email: support@citysportspro.com Service Hours: Monday–Friday, 9 AM – 5 PM (CET)
💡 Pro Tip for a Faster Resolution
To help us assist you as quickly as possible, please include:
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Your order number
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Photos or videos of the product (if relevant)
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The shipping label or packaging (if available)
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A clear description of the issue or request
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The solution you are seeking (e.g. replacement, refund, spare part, etc.)
We’re here to make your experience with CITYSPORTS as smooth and positive as possible.
Stay fit. Stay active. — The CITYSPORTS Team